Retail Case Study
![Floor to Ceiling mounts](https://integinternational.com/wp-content/uploads/2021/09/Apollo6-FtC-4-1024x683-1.jpg)
Introduction
As a technology leader, the client required a retail solution that allowed customers a practical & easy means to interact with the latest customer service technology tools, gain exposure to a range of unobtrusive communication messages while supporting the brands position in a highly competitive retail marketplace.
The Challenge
The brief called for a number of central communication spines that allowed customers to communicate privately using data & voice touch points. The solution needed to encourage interaction with customers of a range of ages, including children. Such interaction included the use of visual electronic communication mediums such as digital displays. Any solution needed to make a lastly visual impression attracting customers into the bank from one of the most highly competitive retail environments.
Solution
Integ worked with the architects & designers to provide a floor to ceiling solution utilising our Apollo6 solution and modular monitor arm range. The solution incorporates internet & phone banking, write up tabletops and large plasma screens for customer communication. The addition of a specific kids solution allows for interactive games to be played. The solution was dynamic, yet unobtrusive and exceeded the client’s expectations convincing them to roll the solution out nationally.
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Outcome
The Apollo6 solution provided the client with the following benefits:
- Design form consistent with the client’s market positioning
- Design function providing a new flexible, safe retail experience for customers of all ages including children
- A solution providing power, data, voice access to accessories from the ceiling.
- A range of accessories that can be adjusted by bank staff but not the customer.
![](https://integinternational.com/wp-content/uploads/2023/01/ASB_3.jpg)
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